By Lester Lai, National Risk & Surveying Manager
In the first year after Lumley client Green’s General Foods implemented their Operational Recovery Plan – the first step in their Business Continuity Plan – they saved a cool million in reduced downtime after several business interruptions. And they’ve been counting the savings ever since.
By Lester Lai, National Risk & Surveying Manager
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Increased regulation and a more litigious society have made Management Liability an essential cover for all companies – especially SMEs who can least afford to pay hefty fines and legal fees. Brokers who don’t recommend this insurance to their clients could find themselves with a potential PI exposure.
By Stephanie Myers, National Underwriting Manager, Professional Liability When fire destroyed Victoria’s largest chicken processing plant in January 2010, the insurance goal posts changed forever for properties built with extensive EPS panels. Here’s how one Lumley client tackled the fallout to come out winning in three short years.
By Dale Laidlaw, Manager, Risk Engineering Services By efficiently and professionally drafting the required documentation for your client’s BI claim, claims preparers can add considerable value during a tough period for any business. But use the wrong operator and brokers risk damaging their client relationships.
By James Gerrie, National Manager Property and Specialty Claims Paintless Dent Repair techniques are revolutionising the speed, cost and ease with which car dents and dings can be fixed. But how does the end result stack up against more traditional panel beating techniques? And should you recommend it to your clients?
By Chad Vigar, Head of Claims Operations Having difficulty filling a key role in your team? Or maybe you're looking for a new challenge? Aside from word-of-mouth recommendations, LinkedIn has emerged as one of the most effective tools for finding new recruits in business circles.
By Jason Burns, Head of Recruitment The NSW Government passed new laws in response to the 2011 Quakers Hill nursing home fire requiring all residential aged care facilities without sprinklers to retrofit systems that comply with the state’s Fire Sprinkler Standard. But would your aged care client be better off installing a more robust system to protect both people and property?
By Lester Lai, National Risk Surveying Manager Did you know that wheat, rice, grains or other contaminants found by DAFF in a $20 million shipment of fertiliser can lead to the entire load being rejected? Or that E.coli found in a carton of meat or seafood can result in the entire shipment being rejected by the US import authorities? Find out more about marine rejection risks.
By Graham Nicholson, Technical Manager Marine Looking for ways to expediently pay claims is what sets Lumley Insurance apart from some of its competitors. The team’s handling of the Cole Clark Guitars factory fire claim is a case in point.
By Andrew Farlow, Head of Claims Ordering products directly from developing countries like China, Mexico, India and Taiwan can expose retailers to some unexpected risks. Here’s a cautionary tale from our product liability case files.
By John Ward, National Portfolio Manager, Casualty & Specialty |